In March 2012, James Kademan and Jodi Fisher launched Calls On Call, a shared receptionist service, to address a problem they’d experienced firsthand: lost business from an inability to field and respond to incoming calls during the day. Their primary goal was to create the illusion of a full-time receptionist at a fraction of the cost of hiring one for their clients.
With a history of their clients seeing 20-30% growth within their business due to working with Calls On Call, they are excited to see that a much overlooked need has been met! As they continue to grow and add receptionists to the company, Calls On Call will begin to offer longer coverage times to meet the demands of even more businesses.
Maintaining a local, customer-focused, dedicated virtual receptionist has been, and will continue to be, the driving force behind Calls On Call.
You can do better than call centers. You can do better than cell phone voicemail. And you can do better than “call you back when it’s convenient for ME” service. And you can do it in a cost-effective, professional manner with Calls On Call.
One of the reasons small businesses hire Calls On Call is a great by-product. An unanticipated positive reaction to the simple task of having someone else answer your company phone. In a word, FREEDOM. Just think of how many times you have been interrupted by a ringing or vibrating phone. If you answered it you may have interrupted the task you were working on. Maybe you even made someone you were meeting with wait while you dealt with whatever that call brought in. How did that make the people you were meeting with feel? Was the call more important than the meeting? Would they agree? After hiring Calls On Call your phone no longer has to be considered an irreplaceable part of you. You can have your meetings and complete your tasks uninterrupted. Your productivity will soar. You will get more done in less time while offering better customer service. You will have more…FREEDOM.
What you choose to do with that new found freedom is your choice. If you had 2 more hours a day to do whatever you wanted, what would it be? More time managing? More time with family? More time on your boat, in your car or at home relaxing? Did you really start your business to be tied down for 14 hours a day? Of course not.
Let us summarize for you. Right now you likely either have a cell phone that rings for the business or you have an office phone. Either of which are not answered all of the time. How often does your phone get answered? Really? And if you missed a call, how long would it take for you to get back to someone? What if that someone had real, green money to spend with you? You see what I am getting at here. If you hire Calls On Call you will make more money, have more time, happier customers and enjoy your business again. Or you could go on thinking about doing something, someday if you wanted. How has that worked for you in the past?