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Call Answering Services

Missed calls mean missed business.

Inbound Call Services
20140827_125448Calls On Call provides you full-time receptionist services at a fraction of the cost of a full-time person.  Our clients use us for one or more reasons:

  • They don’t have the need or budget for a full time person.
  • They know it’s bad customer service to only have voicemail as an answering option, and to call back when it’s convenient for them, not for their customers.  They realize it should be the other way around, since it’s always about the customer!
  • Missed calls mean lost business.
    • They call back and can’t reach their potential customer.
    • They call back and their potential customer already hired someone else.
    • They get too busy to call back and lose the customer.
  • They need expert receptionist services at a great, small business budget-friendly cost!

We provide our clients with a customized receptionist, meaning the same person always answers your calls.  They get to know your business, and can schedule appointments, answer questions, and build relationships with your customers.  Callers have no idea she’s not sitting right there in your office, which gives a sense of credibility and reliability!

Our goal is not to simply take messages and rely on you to call back.  As much as possible, the call ends with your receptionist, whether it’s scheduling the appointment, answering the question, or fielding the telemarketer calls.

We also have fully trained back-up receptionists so your call doesn’t go to voicemail, and our office is open 8am-6pm Monday through Friday.

Provide professional, full-time, customized service to your customers for a fraction of the cost of hiring an in-house receptionist! Whether it’s answering calls, transferring calls, taking messages, or providing live help, our virtual receptionists will meet the needs of your customers, and at the same time maintain a professional, helpful image for your business! Packages start at only a fraction of the cost of a full time employee.  Without the employee headaches!

You need full time phone coverage.  After all, you have no idea when the calls will come in during business hours. You can’t very well tell your potential customers to check your calendar and only call when you’re free.  And how many of those potential customers are available when you call back?  They call you when it’s convenient for them; unfortunately, it is not the other way around.

So what does a full time receptionist cost to you?

Typical low wage:                     $10.00
40 hours/week:                       $400/week
Per month:                              $1,600

**This doesn’t include employer taxes, unemployment, benefits, and payroll expenses!  And what about the technology, phone, desk, and office space you need to pay for?

Calls On Call:    Full time coverage for a fraction of the cost!!!

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