Frequently Asked Questions
We understand that you have a lot of choices when it comes to options for answering your business phone calls. Really, all of your business communication channels, whether telephone calls, text messages, email, online chat, social media messages or the next new way to communicate.
Virtual Receptionists! Does that mean a computer answers my phone?
Will the clients that call in to me get a different receptionist every time?
What happens when my virtual receptionist is sick or on vacation?
Will the receptionist sound like they are in a huge call center?
Most customers just leave voicemail, I don't need a receptionist, do I?
I can answer my own phone, why do I need a receptionist?
Why wouldn't I just get my own outsourced foreign receptionist?
What else can the receptionist do?
How will the receptionist answer the phone?
Is it local?
We are proud to say that we are based right here in the Madison, Wisconsin area. No misunderstandings and no call center noise. As far as your customers know, you have your own receptionist.
How soon can I get started?
Right away. We will schedule a consultation with one of our phone experts and local receptionists to create a customizable flow that you would like your calls to follow. Typically it takes less than 4 business days from signing to us answering.