The Four Parts to a Telephone Greeting

There are many ways to answer a phone call. We use different greetings depending on who we are talking to. How we answer the phone when talking to friends and family might not be appropriate in a work or professional setting. For example, you might answer a phone call...

How to Handle Difficult Calls

Difficult calls are to be expected when answering the phone for any business. This type of call can lead to an increase in stress and anxiety. Do you ever wonder how you can relieve that anxious feeling you have about a call? Whether you are anticipating a difficult...

The Future of Virtual Receptionists

We live in an era of technology. This is great news for the customer service industry, including the rise of a new breed of virtual receptionist. What is a virtual receptionist? Most people are aware of telecommunication services. You are probably aware of what an...

The Importance of Pets and Your Mental Health

Petting a cat can be the antidote to loneliness. A dog can lift your mood. And having a pet to snuggle at night will make you less anxious, according to research. Scientists have confirmed what we pet owners know to be true. Petting and cuddling animals can be...

Virtual Veterinary Receptionists

When people think of practicing veterinary medicine these days, many of them have the picture of the veterinarian and his/her staff working with patients. But it is also not unusual that, with so many people doing so many different things, many veterinarians...

Help! My Receptionist Quit and I Need Phone Answering Help Now!

Help! My Receptionist Quit and I Need Phone Answering Help Now! It happens all the time.  Call The Office (608)210-3110  Office Location 762 Lois Dr Sun Prairie WI 53590  Email Us hello@callsoncall.com If you’re a small business you might...